We are looking Candidates who are currently Working Riyadh
Co-ordinate with all the stake holders for effective and efficient delivery
Managing and motivating the team.
Meeting all the delivery related targets as set by the organization
Proactively coordinating and closing any process gap identified/highlighted.
Ensure team members understand business requirement and work accordingly
Generating MIS reports & Handling Escalations.
Understanding and compliance of various Management System applicable & Implemented in the Organization.
Continuous process improvement plans, Knowledge sharing,etc.
Coordination with NOC of Tier 1 & 2 of other carrier providers
Responsible for maintaining the availability of the Network, its various elements and services riding on the network. Incumbent would be working in shift handling various network incidents, mitigating and restoring the same. Incumbent would work for supporting various IP, VPN and other MPLS enabled services Customer issues identified to be related to the network fault.
As a member of Service Assurance resolution of faults at lightening speeds and steering network away from faults would be the prime focus.
Troubleshooting of Routing & Switching issues of IP Network.
Preparing RFO/RCA related to IP.
Troubleshooting of IP related issues other than above mentioned issues.
Work Experience Requirements
5 -8 years in Service Provider Network Operations
Education & Technical / Professional Certificates
Graduate Engineer (Electronics , Electronics & Telecom, Computers) with 5+ ys of Exp
CCNA ( Mandatory), CCNP/CCIP (preferred)
ITIL foundation or better preferred
TCP/IP, MPLS VPNs – Layer 2 & 3 VPNs, BGP, OSPF, IP QoS, MPLS QoS, Switching (MST)
Cisco platforms 7600, 7200 & GSRs, Cisco ISR routers, Juniper M/T series routers. Cisco platforms 12000 Series Routers, 7500 Series Routers, Switching equipments 6500 /4000 series
Knowledge of Transport networks and WAN troubleshooting.
Knowledge of Dslams/ ATM switches
Good understanding of transmission/transport concepts and system. Experience in the different technologies of Transmission: SDH, DWDM, etc.
Experience on various NMS or EMS systems(Alcatel 1641SX, Nortel (STM 1/4/16/64), Marconi OMS 16XX series,OMS 3255 etc.)
Basic telecom knowledge on ODF, DDF/ Fiber transmission
Experience of Cisco (and other vendor) WAN optimisation technologies
Remote access using Analogue, ISDN, xDSL and leased lines coupled with NAS technologies and protocols
Understanding of rate shaping, server load balancing and layer 3 resilience mechanisms (VRRP, HSRP, ESRP)
Good understanding of ISP Operations and Routing, Internet BGP Architecture, MPLS VPNs in a service provider environment.
Experience in the NOC of an Internet Service Provider is desired.
Good Analytical, Diagnostic and Problem Solving skills, Customer Centricity, Dealing with ambiguity and pressure.
Excellent written and verbal communication skills
Experience supporting carrier class internet working environments
Strong security awareness and the ability to spot and correct security issues
Network management and monitoring platforms (HP Openview /Ciscoworks/ Netcool/Concorde, Cisco Ops manager. Cisco NCM advantageous).
Exceptional troubleshooting and diagnostic skills, gained over several years supporting carrier and enterprise class business critical networks (LAN/WAN/Wireless)
(Like Job requires frequent travel, Willingness to work in shifts etc…)
Candidate should be willing to work in shift
Please send your profile to email@example.com