Shift Manager @ Tamilnadu , India

Shift Manager is a Family Leader who plays a key role in Restaurant Operations. They assist the Assistant Restaurant Managers in day to day supervision of team members and manpower scheduling. He ensures to run the shift as per operating standard.
Core Responsibilities Include:

  • Readiness of peak periods
  • Owns restaurants projections & forecasting for the shifts
  • Ensures clean & safe work environment for team & Customers
  • Owner of Preventive Maintenance Schedule & ENCON (Energy Conservation)
  • 80% time in customers area: ordering, processing sales &monies, managing customer concerns.
  • Training and motivating team members.
  • Ensuring quality of product.
  • Owns Inventory Management
  • Champions recognition and motivation efforts

Competency: Min Level 2 stretch (RGM), English Communication Skills

 

The ideal candidates must possess:

  • Enthusiasm and willing to learn
  • Team player
  • Commitment to customer satisfaction
  • Have a strong work ethic
  • Prefer 1 yr Diploma in Hospitality with I yr work experience / Graduate (any stream) or 3yrs Degree or Diploma in Hotel Management with 0-3 yrs of work experience
  • Age 20- 30

 

Send profile to lionsahoo@gmail.com

 

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Area Coach for a leading restaurant in Chennai

 

Area Coach

DEPARTMENT/ SUPERVISOR:

Operations Director/Market Coach

JOB SCOPE:

  • § Is fully aware of customer needs and ensures that customers receive products and services. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
  • § Demonstrates principled leadership and sound business ethics. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback.
  • § Aggressively pursues business objectives. Takes responsibility to ensure business objectives are met. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
  • § Manage 8-12 $500k – 2.0m (Brand Restaurants) to ensure restaurant Annual Operating Plans are established and expectations met or exceeded.

POSITIONS SUPERVISED:

Restaurant General Manager(s), Assistant Manager(s), Shift Supervisor(s) and Team Member(s)

JOB QUALIFICATIONS:

  • § Strong preference for internal promote from RGM position
  • § Undergraduate degree or equivalent Yum! Restaurants/industry experience
  • § 6-8 years supervisory experience in either a food service or retail environment
  • § Thorough knowledge of  performance metrics, product specification and management systems
  • § Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
  • § Proven ability to drive customer satisfaction, financial performance and employee satisfaction

CORE RESPONSIBILITIES:

  • § Ensures that facilities and equipment are maintained to standards.  Coordinates facility upgrades or equipment replacement. Resolves systemic inventory problems or supply issues with suppliers/vendors. Monitors restaurant Speed of Service (SOS) performance and provides coaching to unit management teams to meet performance targets. Oversees development and revision of weekly management schedules.
  • § Works with RGMs to develop restaurant-specific Annual Operating Plans. Analyzes sales, labor, inventory and controllables on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets; establishes specific restaurant-level action plans where necessary. Trains and mentors subordinates on financial analysis and profitability tips. Reviews and prioritizes store CAPEX requests and establishes common vendor relationship where scale can be leveraged. Resolves unit-level financial issues with RSC departments including Accounts Payable.
  • § Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions.

Develops and updates market HR plans; forecasts staffing requirements and builds bench. Leads performance management process for all management and Team Members, ensuring adequate levels of performance feedback, timely performance appraisals, meaningful training and development planning and due process in resolving workplace disputes. Monitors the work environment in all units to ensure fair and equitable employee treatment as well as adherence to all company and legislated workplace regulations.  Provides ongoing recognition of outstanding performance to motivate employees at all levels.

Restaurant General Manager @Chennai

The Restaurant General Manager is the No.1 leader. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Core Responsibilities Include:

  • Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
  • Effectively manage a restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
  • Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
  • Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
  • Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
  • Ensures food quality and 100% customer satisfaction
  • Ensures complete and timely execution of corporate & local marketing programs
  • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Champions recognition and motivation efforts

Competency: Min Level 2 stretch (Market Coach) & Profit Drivers

 

The ideal candidate for the Restaurant General Manager position will posse:

  • Passion for hospitality
  •  People Focus: training & development
  • Custodian of Culture & HWWT2 principal
  • Thirst for Knowledge
  • Dedication to providing exceptional customer service
  • Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management with min 2 yrs of work experience where in min.1 yr as sr. supervisory role (Hotel) /unit manager role (Retail)
  • Age 24 – 35

Send profile to lionsahoo@gmail.com

Sales Engineer Metal Injuction Mould : Singapore

Responsibilities:
• Sales professional with a solid sales track record and experience in handling account
budgets worth $5-10 million worth of business
• Growing Key strategic accounts and identifying market opportunities to increase
sales and achieving sales targets
• Managing Key Account relationships for strategic growth
• Ability to prospect for new leads and hunt for new accounts
• Lead all sales projects, from identification of opportunities to development of project
to production.
• Strong organizational and planning skills with the ability to handle many projects at
one time
• Technical mindset/understanding to engage with product engineers on the
requirements of products
• Ability to gather competitive marketing intelligence (price position, competitor/market
analysis and market share) to support sales effort
Participate as required in sales promotional activities (trade shows)
Requirements:
                  Diploma / Degree in Mechanical Engineering
 Knowledge of Metal Injection Molding (MIM) technology a must
                     Min 3 years sales experience in MIM
                   Able to converse in English with good communication skills
                    Independent, resourceful, highly motivated and with initiative
                       Self-starter, dynamic and result-oriented
                      Able to travel

 

Contact : 09176666693