Wanted Application Engineer for Doha Exp in IT Networking

Position Overview

As the next CLIENTS Doha Applications Engineer, you will be the first technical point of contact for customers, partners, and sales. CLIENTS Doha Applications Engineers are expected to be subject matter experts on all CLIENTS products and services. Applications Engineers are essential to the success of our sales team and are an integral part of our growing team. This is a full-time position and based at our headquarters in Doha, Qatar, but will require some local and international travel.

 

Responsibilities

  • Provide technical assistance to sales and partners during customer conference calls and face-to-face customer meetings
  • Liaison between IT/Product Development and sales
  • Apply analytical skills and creativity to make our products and services work with customer applications
  • Assist sales in site walks and product demos in the field
  • Subject matter expert on all CLIENTS products and services in the field
  • Conduct customer and partner training on CLIENTS products and services when necessary
  • Customer Satisfaction: Checks in with customer periodically to make sure CLIENTS exceeds customers’ expectations

 

Required Qualifications:

  • 3+ years experience in a customer service role
  • At least 3 years experience in a sales support related role
  • 5+ years experience in a technical or IT networking role
  • 3+ years Security and Surveillance Industry Experience
  • Ability to communicate clearly and effectively verbally and in writing
  • Passion for accuracy and attention to detail
  • Bachelor’s Degree or Technical Degree

 

Preferred Language Qualifications:

  • Arabic – English would be an additional plus

 

Required Computer Skills:

  • Proficient in Microsoft Office applications
  • Knowledge of Operating System Platforms: Linux, Windows, Mac
  • Knowledge of top-tiered enterprise networking platforms: e.g., Cisco, Juniper

 

 

 

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