Chief Operating Officer NGO

Opening for Chief Operating Officer for a leading NGO in Mumbai

Education : Master Degree

Experience : 10 to 15 yrs

The Candidate must able to speak Gujurati AND/or Marathi


Build capacity in the National teams – Fundraising, Human Resources, Communications, Technology, organizational Excellence, Impact and Strategy to be able to conduct rigorous performance reviews, unearth best practices and challenges across city and national teams, and design appropriate strategies and interventions that create and sustain organizational excellence and continuously improve overall performance
2. Understand the existing human resource management strategy and policies, review its alignment with organization’s  mission, culture and organization-wide performance requirements, and lead the design and implementation of required changes
3. Review the existing technology infrastructure, processes and reporting framework, and create and implement a vision of operational excellence and continuous improvement in technology across the organization
4. Review fundraising strategies, build strong relationships with existing donors, lead identification and cultivation of national and international corporate/individual donors, and ensure Organization For India raises the necessary funds in a timely manner
5. Manage and coach the functional heads of our Technology, Organizational Effectiveness, Human Resources, and Fundraising verticals and develop their individual and collective capabilities to lead their teams to successful outcomes
6. Lead the design and execution of long-term Organization Strategy, and Annual Operating Plans
7. Review Organization  definition and reporting of Impact internally and externally, and help the Senior Leadership Team constantly align operations to deepen and sustain impact
8. Work with the Senior Leadership Team to help create organization-wide strategies around growth, scale, sustainability, impact and long-term areas of focus
Values and Mindsets:

  • Deep belief in Organization  vision, mission, and core values
  • Belief in the power of collaboration and collective action
  • Growth mindset, with an underlying belief that one’s abilities and competencies can be developed through dedication, hard work and practice
  • Strong focus on building excellence and depth in this role

Abilities and Competencies:

  • Strategic and critical thinking skills so as to conceptualize multiple approaches to solving a problem and drawing out a clear roadmap with roles and responsibilities
  • Relationship-building and influencing skills so as to leverage people and relationships to outcomes
  • Communication skills so as to deliver compelling messages through oral and written medium to diverse stakeholders
  • People management skills so as to articulate a team vision and manage and coach individuals to consistently superior outcomes\
  • Operational management skills so as to set up systems and processes to allocate resources efficiently
  • Ability to be resourceful and entrepreneurial in the face of uncertainty

Knowledge and Technical Skills:

  • Understanding of Organization  short-term and long-term theory of change
  • Understanding of organization leadership development philosophy and framework
  • Proficiency in analyzing data and making inferences to drive strategies and decisions
  • Excellent project planning and project management skills

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